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Congratulations on the purchase of PDshopPro, the ASP online store
application that lets you build your own online store in minutes.
Visit PageDown Technology's website for free updates and enhancements.
The help file below is intended for users of PDshopPro. If you have
not already purchased it, visit www.pagedowntech.com
for information on downloading this product.
For help with installation, see the "README" text file contained in your
PDshopPro download. |
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Configuration: |
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PDshop can be customized
using the Web Based Administrator, "PDAdmin".
(http://www.yourdomainname.com/admin/) |
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Security / SSL:
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Upon entering PDAdmin
for the first time, you will receive a warning message stating that
you have not set up any users. We recommend that you create an
admin user right away. From the main menu, choose Security / SSL.
On this page, you enter your web addresses (normal & SSL) as well as
setup and maintain Admin user security.
URL:
In the URL field you must enter your regular (non-SSL) URL.
Example: http://www.yourdomainname.com/
The URL you enter in this field must begin with "http://" and must end
with "/". Although the store will function without a URL entered,
it is recommended. Without it, any emails that are generated by
PDshop that contain links will be incomplete.
SSL URL:
In the SSL URL field you enter your SSL (secure) URL. It is not
a required, however strongly recommended that you use an SSL link.
Simply enter the general SSL link to the store, PDshop will automatically
determine which pages need to use this link. In general the Sign-in,
Orderstatus, Checkout, etc. pages will use this link. If you SSL
URL is shared, simply enter it as you would your own SSL.
SSL Example: https://www.yourdomainname.com/
Shared SSL Example: https://secure.webhostingprovider.com/domainname/
In some instances you might have an SSL url that does not point to the
same directory (or location) on your web server, such as a secure directory.
In this case, it may be necessary to copy the PDshopPro files (all files
and folders, except the "data" folder) to that location as well. In addition, you may need
to upload duplicate copies of any storefront images you insert into
the store setup when customizing (see "Image Upload" below). Even though you have
duplicate copies of some files, you can only have one database.
Be sure you edit the copied version of "setup.asp" in your secure
folders to reflect he location of your database (If you are not
using a dsn, you must enter the physical path of the database file,
ex: "D:\wwwroot\mydomain\data\pdshoppro.mdb")
Enable SSL URL:
By default the SSL URL is disabled. Choose "Yes" to enable the
SSL URL you have entered. Once you enable it, all checkout, sign-in,
orderstatus, etc. pages will use this link.
Users:
Under the Users heading you will see all users that you have been setup
with "Administrator" privileges (access to PDAdmin). For
each user you can assign a password and a security level. There
are two levels of security, Level 1 and Level 2. Level 1 users
have full access to PDshop; Level 2 users cannot access any setup pages
(they have no access to any menu items under "Setup".
To add a new user, click on "Add User". Simply type a username,
and password (be sure to confirm the new password). Choose the
user level, then click on save. **All Admin passwords, as well
as customer passwords are stored in an encrypted state within your database,
using RC4 encryption (a strong and secure method). If you, or
anyone else were to open your database directly, they would not see
passwords.
If it becomes necessary to change a users password, simply click on
"edit" next to the user in the Security/SSL page. Next, in the
"New Password" and "Confirm Password" fields type the new password.
Remember, only Level 1 users have access to this page. We recommend
that only 1 user (a manager) have Level 1 access. At anytime,
you can also change a users access level.
In the event you need to remove a user, simply click on the user from
the Security/SSL page. Next, check the "delete this user" checkbox
and click on save. You will be prompted to confirm before deleting.
Formatting/LCID (Locale ID):
Under the Advanced settings you will find a Misc. formatting
setting. The LCID (Locale ID) can be modified if you wish to
format currency and dates differently. This is used mostly for
international web sites (Non-US). The default settings in
PDshopPro are US - English. For a list of the acceptable
codes, you can search our knowledgebase at
www.pagedowntech.com/faq
or consult with your web server administrator.
If you experience formatting issues, you can try to bypass the
database formatting functions by modifying the "setup.asp" file.
Uncomment the appropriate lines. Since PDshopPro
was originally designed for US (1033) server environments, support
may be limited for Non-US
installations. If your web server does not produce the desired
currency formatting for your LCID, the settings on the server may be
incorrect (For example, some older servers may not have current
settings to produce the "Euro"). Contact your web server
administrator to adjust the Language & Date/Number settings. |
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Image Upload:
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PDshop has a built in
Image upload component, it does not rely on any "DLL's" or server side
components. All images uploaded using this feature will be placed
into the "Images" directory on your web server.
Image to Upload:
To upload images (for use in your products, items, categories, or any
of the customizable pages) simply click on the "browse" button.
Locate the image (typically a .GIF, or .JPG file) on your computer and
select it. Next, click on "Upload". After the file is uploaded
to the web server, you should see a preview (thumbnail) image and a
confirmation message with the filename. You can click on the image
or filename to see the full sized image.
If you experience difficulty, or get an error message such as "access
denied" than you must check your web server's security permissions.
You must have "write" permission on the "Images" directory in order
for this function to work properly. It may be necessary to contact
you web hosting provider if you do not host your own site.
You can maintain the images in the images folder here as well.
PDAdmin will display 20 files at a time, to show more use the "Page"
numbers, (ex. 1 | 2 | 3 ). To delete any files, check the "Delete?"
box and then click the "Delete" button.
SHARED SSL Users:
If you are uploading images for use in the store front design (images
other than items or categories), and you are using a shared SSL URL
that does not point to the same directory as the Non-SSL, it may be
necessary to upload images twice. First, log in to PDAdmin
using the SSL link and upload the images. Next, log in to PDshop
Admin using the Non-SSL link and upload the images again. By doing
this, you will be placing a copy of the image in both "images" directories. |
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Name/Title:
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PDshop allows you to
enter some "Meta" Tag information, which is embedded into your web
pages for search engines.
Store Name:
You must include the name of your online store. This field should
not be more than 25 characters.
Website Page Title:
This is the "Title" meta tag that is placed in the HTML "head" tag of
each web page. You should keep the length under 100 characters.
Site Description:
This is the "Description" meta tag that is placed in the HTML "head"
tag of each web page. The site description should brief (no more
than 255 characters) and an accurate description of your online store.
Search Engine Keywords:
This is the "Keywords" meta tag that is written into the HTML "head"
tag of each web page. Here you can enter keywords that you think
web surfers would search for at a search engine when looking for your
site. Keywords may be a single word or multiple-word phrases.
The keywords should be separated by commas. You should not exceed
255 characters).
Other Meta Tags:
The above mentioned Meta Tags are general, other meta tags can be
entered under each "Category" and "Custom" page. When you edit
the Category or Custom page, you can change the Meta Tags for those
pages. If you do not enter Meta Tag information under
Categories or Custom pages, the main tags (above) are used on those
pages. Item detail pages also have Meta Tags, the items Name,
Short Description are used (the Keywords are made up of the Item's
Name, in addition to the main Keywords described above.
*** When submitting your online store to search engines, you should
use the "Shop" URL, for example: http://yoursite.com/shop/ should be
submitted. |
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Colors/Text:
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PDshop allows you to
customize the color scheme and text displayed within the section
headings, and menu buttons of the Storefront.
Colors:
To modify the colors, simply click on the color palette button to
the right of each setting. Choose the color and click okay.
You can also manually enter any HEX color code you wish. Be
creative and make your site stand out! To further customize
colors, or text fonts, etc. you can edit the "css.asp" file in the
"includes " directory. The "css.asp" file is where the Style
Sheets, the instructions for formatting the web pages, are stored.
By editing this file the possibilities are limitless.
Page Layout:
The check boxes under Page Layout determine what is displayed on
each page of your site. Use the "Key" on the setup page to
determine which boxes you wish to check. These settings do not
affect the "Custom" pages, each custom page has it's own Page Layout
settings.
Menu Tabs:
You can change the alignment of the Main "Menu" Tabs by changing
this setting. To add additional tabs, such as custom pages,
click on "Menu/Pages" in PDAdmin.
Graphics:
You can modify the style of the section heading, by changing this
setting different graphics are used to give the desired affect.
Headings:
PDshop allows you to customize the section headings. You can
rename them to conform to your company's slogans/themes, etc.
You can also hide the section heading completely by removing the
text completely (remove all spaces too). This will remove the section heading. An
example: You would like to use your own graphics... simply
remove the heading and then insert your own graphics using the HTML
editor. |
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Menu/Pages:
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Here you can customize
the Menu Tabs (top), and Menu links (bottom) on your site.
Tabs can be linked to the Home Page, Category List, Contact Us,
Features Page, Affiliates Page, a Category, an Item, or a Custom
page.
Tab Name:
This is the text that will appear on the Tab or Link, try to keep
these short as they can affect the look of your site.
Tab Row:
This is the Row that the Tab will appear. Rows are from bottom
to top for example Row "1" appears as the bottom row. It you
create too many tabs on one row, the storefront layout may be
affected as the Tabs do not "wrap" into the next row.
Tab Position:
This is the position in the row that they will appear, for example
position "1" appears first on the Left. If you want the tabs
sorted alphabetically, make them all the same number.
Tab Type:
Home Page - This is the main page that appears when a user enters
your site.
Category List - Displays A listing of all Top Level Categories
(Categories that do not have a Parent Category assigned to them) and
the short description.
Contact Us - A contact Us form where visitors can email you from.
You must also enable this under "Email" for the page to function
Features Page - This page lists all items that have the "Featured"
setting turned on. The item name, small image, price, and a
short description is displayed here.
Affiliates Page - This is the main page for Affiliates, they can
register or login here.
A Specific Category - You can create a menu tab that links directly
to a Category or Sub Category you have set up in your store.
A Specific Item - You can create a menu tab that links directly to a
specific Item in your store. Great for popular items or sale
items.
Custom Page - This toggle enables the custom page, see below.
Custom Page:
PDshop allows you to create as many custom pages as you need.
A custom page is perfect for content such as company News,
announcements, policies, etc. You control all the content on
these pages, the heading, the column text, and even the Meta-Tag
information (for search engines). The main content can be edited
using the built-in HTML content editor (this allows for unlimited
formatting possibilities) |
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Gateways:
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A payment
gateway is required to process credit cards in real time on the
internet. You can use only one payment processor in PDshopPro
at a time.
You must set up a merchant account with a bank before using some of
these gateways.
NOTE: We strongly recommend that you verify the receipt of all
payments with your payment processor before shipping goods.
Authorize.NET (or compatible
gateway):
Authorize.NET is the leading internet payment processor.
This is the recommended method of authorizing and collecting credit
card payments online. A merchant account is required.
If your payment processor is compatible with Authorize.net (their
system accepts transactions formatted with Authorize.net's
parameters), you can enable the Authorize.net Gateway, see below.
Enable Authorize.NET Processing:
Check this button to enable this payment gateway. To make this
completely active in your storefront, you must also "Enable
Real-Time Credit Card" processing on the General Setup Page.
Login ID:
Here you must enter your login ID as provided by your merchant
services bank.
Transaction Key:
This is an optional field, but may be required in the future.
See your Authorize.NET (or compatible gateway) user guide for further instructions.
Currency Code:
Here you must enter the currency code for your country. The
default is USD (U.S. Dollars). See your Authorize.NET (or
compatible gateway)
user guide for further instructions.
Implementation Method:
There are two ways to process credit card payments on the internet.
Select the appropriate button to enable the method you are using.
If you are unsure, contact your merchant services provider. If
you do not have a merchant account, contact PageDown Technology.
SIM (Simple Integration / formerly known as Weblink)
This method is the replacement for "Weblink", which is soon to be
discontinued. SIM is more secure than Weblink yet uses the same type
of "Payment Form". Transaction are not handled on your website, but
are forwarded to a secure payment form. After your web shopper
completes their payment, they will be returned to your storefront
where a receipt and order thank you message can be displayed.
AIM (Advanced Integration / Direct Response)
This is the most secure and preferred method of processing payments.
Credit Cards are authorized on your webserver in real-time. Your
customers are not forwarded to any 3rd party Payment Forms. Review
all security documentation from Authorize.NET (or compatible
gateway) before
utilizing this method. You must have your SSL link enabled to use
this feature.
The AIM method is the most advanced processing. PDshopPro
allows for full integration with Authorize.NET (or compatible
gateway). With
this method, you do not have to verify payments or run reports by
logging in to Authorize.NET. PDshopPro captures
authorization codes, and transaction IDs that are created during the
payment process.
AIM Authentication Method
This only applies to the AIM method of processing payments.
See your Authorize.NET (or compatible gateway) user guide for further instructions.
Authorize.NET Compatible Gateways
PDshopPro can be used with other payment processors that are
"compatible" with Authorize.net's basic parameters. You should
consult with your Payment Gateway regarding setup and parameters.
PDshopPro allows you to use an alternate processing / transaction URL. Simply enter the URL to your
payment gateway's server in the "Alternate Processing URL"
field and
enable it. When enabled, the transaction will be posted to
your gateway's server rather than the Authorize.net server.
NOTE: PageDown Technology can only provide limited support when
"compatible" gateways are used (ex. when you don't use
Authorize.net to process). Our free support does not cover any
parameter modifications.
PayPal
If you do not have a merchant account, you may choose to enable this
payment gateway. A PayPal account is required. Enter the
email address you use to login to PayPal. Select the
appropriate currency code. During checkout, web shoppers will
be redirected to the PayPal payment form. After they complete
their payment, they will be returned to your storefront where a
receipt and order thank you message can be displayed.
2Checkout.com
This is another popular payment gateway. 2Checkout.com is a
3rd party merchant services alternative. To use this gateway,
simply enter the SID as provided by 2Checkout.com. During
checkout, web shoppers will be redirected to the 2Checkout payment
form. After they complete their payment, they will be returned
to your storefront where a receipt and order thank you message
can be displayed.
WorldPay (Select Junior)
A WorldPay account is required for this gateway. Enter
your installation ID and currency code as provided by WorldPay. During checkout, web shoppers will
be redirected to the WorldPay payment form. After they complete
their payment, they will not be returned to your site. You
should configure your WorldPay account to provide them with an
emailed receipt.
PayFlow Link
This is another popular payment gateway. To use this payment
gateway, simply enter your login as provided by Verisign/PayFlow. During
checkout, web shoppers will be redirected to the PayFlow Link
payment form. After they complete their payment, they will not
be returned to your site. You should configure your PayFlow
account to provide them with an emailed receipt.
LinkPoint/Cardservice International
To use this payment
gateway, simply enter your login as provided by LinkPoint/Cardservice. During
checkout, web shoppers will be redirected to the LinkPoint payment form. After they complete their payment, they
will only
be returned to your site if you enable the Return URLs in your
LinkPoint control panel (see Return URLs below). You may want
to configure your LinkPoint
account to provide them with an emailed receipt.
Gateway Return URLs
Below are some useful URLs that you may want to link to when
using some payment gateways. These will not work with all
Payment Gateways. These URLs DO NOT apply to
Authorize.net (SIM or AIM) or PayPal, PDshopPro automatically
submits the proper URLs to those gateways while processing the
transaction:
Examples:
Shopping Cart: https://yoursite.com/shop/showcart.asp
Review Order: https://yoursite.com/shop/orderreview.asp
Thank You / Completed: https://yoursite.com/shop/gateway_complete.asp
Sorry/Cancel Order: https://yoursite.com/shop/gateway_cancel.asp
** If using an SSL or shared SSL, be sure to enter your SSL URL when
entering Return URLs.
PLEASE NOTE:
PageDown Technology does not provide technical support
for connectivity issues or account problems with any of the Payment
Gateway services.
NOTE ON SSL: If you decide to customize your website, avoid using
"Frames" as they can interfere with the gateway processing
(particularly with the "weblink" methods) |
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Email Setup:
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Server Components
PDshop has built in support for the most common Email components used
by web servers. They are: Dimac W3JMail, CDONTS, CDOSYS, Persits ASPemail,
Dynu Email, SoftArtisans SMTPMail, or Dundas. Before configuring the email section of
PDshop you should identify which component your web server uses.
Server Email Component:
Select the component that is installed on your web server.
Email / SMTP server:
Enter the email server's name or IP address in this field. You
may need to consult with your email or web provider for this.
You must have a valid server name here, as PDshop forwards all email
to your local email server.
Admin Email Address:
Enter the email address of the webmaster, or administrator. Since
many email servers check for valid "From" email addressed, we recommend
you use this field. It is also used for sending test emails.
Order Notification
PDshop will automatically
send a "New Order" notification email to two email addresses that you
specify. The email will contain a hyperlink to the new received
order. You must have the above email server components installed
for this to work.
Notify On:
Check the "Notify On" box if you wish to be notified by email when new
orders are received, or when new affiliates register. Anytime an order is completed
or an affiliate registers, PDshop can
automatically generate a notification email. The email can be
sent to up to two persons (two different email addresses). The
email will contain a direct link to the "new" order.
Sent to:
Here you enter the email address of the person who should receive the
notification email. Example: you@domainname.com Do
not use quotes or names, simply type the email address.
Sent Copy to:
Here you can enter an additional email address of the person who should
receive the second notification email. Example: you@domainname.com Do
not use quotes or names, simply type the email address. If you
only want one email sent, leave this field blank. Be sure to remove
all spaces from this field if you are removing an email address from
here
** You can test the email by clicking on "TEST". A test message
will be immediately sent to the appropriate email addresses..
Contact Us
PDshop can be configured
to allow web visitors to send an email to you, directly from within
your online store. When enabled, users will see an email form
on the contact us page. They simply fill it out with their name,
email address, and a message and click "Submit". An email is automatically
sent to you.
Allow Contact Us Email?:
Check this box if you wish to turn on the contact us form. If
this is not checked, users will see "featured" items in place of the
contact us form.
Sent to:
Here you enter the email address of the person who should receive the
contact us email. Example:
you@domainname.com Do not use quotes or names, simply type
the email address.
Sent Copy to:
Here you can enter an additional email address of the person who should
receive the second contact us email. Example: you@domainname.com Do
not use quotes or names, simply type the email address. If you
only want one email sent, leave this field blank. Be sure to remove
all spaces from this field if you are removing an email address from
here
** You can test the email by clicking on "TEST". A test message
will be immediately sent to the appropriate email addresses.
Order Confirmation
PDshop can be configured
to automatically send an email to your customer's immediately after
they make an online purchase. This email can be customized by
you.
Send Email Confirmation?:
Check this box if you wish to turn on the contact us form. If
this is not checked, users will see "featured" items in place of the
contact us form.
From Name:
Here you enter the name as it should appear. Example: YourStore.com
From Email:
Here enter the email address from which the email will seem it came.
Example: you@domainname.com.
Do not use quotes or names, simply type the email address. This
will also be the "reply to" address, if someone replies to this email
it will go this address.
Subject?:
Type the subject of the Order confirmation email, Example: YourStore.com
Order Confirmation
Email Text:
Type the body of the email here. Here, you can use the PDshop
Order variables. Variables are built in code words that you type
into the body of the email text, Example: "##CUSTNAME##". When
PDshop generates this email at the end of the order process, it will
replace the variables with the appropriate information or text.
Below is a list of variables for use in the Order Confirmation:
Order Number, ##ORDERNO##
Customer Name, ##CUSTNAME##
Current Date, ##DATE##
Order Link, ##ORDERLINK##
The order link is an http link to the order status page.
** You can test the email by clicking on "TEST". A test message
will be immediately sent to the Admin Email address.
Affiliates
This email function works
the same as the Order confirmation email. Immediately
following a new Affiliate registration, this email can be
automatically sent to the affiliate.
Password Recovery
PDshop can be configured
to send "Forgotten Passwords" to your customers. If one of your
registered customers (someone who has previously made a purchase online),
forgets their password they can request it be sent to them by email.
Customer passwords are recorded during the checkout process, and are
required to access the order status page, and when returning to make
another purchase. This is an automated process.
Allow Password Recovery?:
Check this box if you wish to enable password recovery. If you
choose not to enable it, web visitors will not see the link to this
special page.
From Name:
Here you enter the name as it should appear in the email header.
Example: YourStore.com
From Email:
Here, enter the email address from which the email will seem it came.
Example: you@domainname.com.
Do not use quotes or names, simply type the email address. This
will also be the "reply to" address, if someone replies to this email
it will go this address.
Subject?:
Type the subject of the forgotten password email, Example: YourStore.com
Password
Email Text:
Type the body of the email here. Here, you can use the PDshop
password variable. Variables are built in code words that you
type into the body of the email text, Example: "##PASSWORD##".
When PDshop generates this email, it will replace the variable with
the users password.
** You can test the email by clicking on "TEST". A test message
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General Setup:
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Credit Cards
PDshop can be configured to accept any credit card types. Under
Order Setup you can create an unlimited number of credit card entries.
Featured Items:
Here you can determine how many of the "featured" items will be
randomly displayed in the storefront. To select an item as
"featured", select "Yes" as featured in the item details.
Discounts:
Here you can enable "Discounts". When this is checked,
shoppers will see a "Discount" section in their shopping cart.
They can enter your discount codes here to receive a discount.
Enable Credit Cards:
Check this box to enable credit cards. When this is enabled users
will see the credit card payment form during checkout. When it
is disabled, they will not see the credit card form.
Card Names:
Under the "Card Name" header you will see a list of all credit cards
in your database. To modify the card name, or delete it simply
click on edit. On the Edit card page you will be able to change
the name, or delete the card. To delete, simply check the "Delete
this card Type" checkbox, and click Save. You will be prompted
to confirm this.
Add New Card:
You can add additional cards by simply click on "Add New Card".
Enable real-time payment processing:
By checking this box you can enable the built-in payment processing
gateway. You must first setup your processor on the gateway
page under "Advanced". This enable check box is the on/off
switch for payment processing. If you choose to use a weblink
method such as "PayPal" or 2Checkout.com, you do not need to "Enable
Credit Cards" above. (See Gateways for more details)
Note: A merchant account with a merchant services bank is required
if you wish to process credit cards in the traditional fashion.
PageDown Technology offers free assistance in setting up your first
merchant account.
Pay by Mail
In some cases you may want
to allow "Pay by Mail" purchases. In PDshop, this is handled the
same as a credit card order up to the payment page. If you enable
Pay by mail, users will be able to skip the credit card payment form
(or won't see it at all if credit cards are disabled). Next, they
will be sent to a special "Thank you for your order Page", which you
customize under "Setup/Messages".
Enable Pay by Mail:
Check this box to turn on Pay by mail. Users will have an option,
and the ability to bypass the credit card form.
Affiliates:
Here you specify the default commission to be paid to new
affiliates. You can also modify each affiliate's commission
rate the affiliate's profile.
Inventory
PDshop tracks
current inventory for each item automatically. Each time a
shopper purchases an item, the quantity sold is deducted from
inventory upon completion of the checkout process.
Out of Stock Threshold:
This number determines when "out of stock" messages are displayed.
If you want PDshop to display the message when inventory is low for
example, you could set it to a low number such as "5". This is
the cut-off point, if inventory for an item goes below the
threshold, the out of stock message is displayed. This number
can be a positive or negative number.
Display Out of Stock Messages:
This is the On/Off switch for the Out of stock message. When
inventory for an item is below the threshold an "out of stock"
message can be displayed on the item's detail page. You can
customize this message below.
Message to Display:
This is the text that will appear just below the item's main
description.
Prevent Sale of Out of Stock Items:
By enabling this feature, you can prevent a shopper from purchasing
Out of Stock items. The "Add to Cart" button will not appear
when this button is checked.
Downloads:
Here you specify the folder that your downloadable products (the
actual file) is saved, you need to upload your downloads into this
folder using your own FTP software.
Shipping
PDshop can be configured
to handle an unlimited number of shipping methods (or carriers).
For each carrier you can specify the shipping rate, and how it is calculated
(rate method).
Carrier Names:
Under the "Carrier Name" header you will see a list of all carriers
in your database. To modify the carrier, or delete it simply click
on edit.
Edit/Add Carriers:
There are 3 types of rate methods (three ways that shipping charges
will be calculated upon checkout).
1. Actual: this means the rate you enter will be the actual charge for
shipping.
2. Estimated: The rate you enter will be displayed to your customers
as an "estimate". They will be informed that actual charges will be
determined at time of shipping.
3. Determined Later: When you choose this method your customers will
not know how much shipping will cost. No rate is displayed. Your customers
will see a message indicating that shipping charges will be determined
at the "time of shipping".
On the Edit card page you will be able to change the name, rate, rate
method, or delete the carrier. To delete, simply check the "Delete
this carrier?" checkbox, and click Save. You will be prompted
to confirm this.
Order Status Codes
PDshop can be configured
with an unlimited number of order status codes. The order status
codes are used by you to manage or categorize your orders. Examples:
"New", "Backordered", "Shipped", "Cancelled", etc. The default
code for all new orders is "New".
Status Code names:
Under the "Status Code Name" header you will see a list of all Status
codes in your database. To modify the codes, or delete one simply
click on edit.
Edit/Add Status Codes:
On this page you will be able to change the name, and description of
the status code. To delete, simply check the "Delete this Status
code?" checkbox, and click Save. You will be prompted to confirm
this.
Sales Tax
PDshop gives you the ability
to decide which orders are taxed, and how. Sales tax is calculated
based on the shipping address giving you the ability to charge a different
percentage for different states. Since tax laws are different
in every state you should consult with your Accountant before implementing
taxes globally or by state.
Global Tax Rate?:
Here you enter the tax percentage you wish to charge per order. The
"Global Tax Rate" applies to all orders. You can
also specify a tax rate based on the Country or State of your
customer.
State/Country Taxes:
To modify the tax rate for a State or Country, click on the State or
Country setup.
Here is a typical tax example:
Let's say you want to charge tax in your own state only:
1. Enter 0% in the "Global Tax" field.
2. Click on "States" and locate your state. Edit that the
state and enter your tax percentage in the "Tax Rate" field.
** The state "drop down" lists used on forms during the checkout
process, are generated by the States & Countries you have entered.
To remove a Country from the drop down lists for example, delete the
Country.
Next Order Number
PDshop allows you to set the
"next order number". The is the number that will be assigned to
the next order received. The number will automatically increment by
1 after each order. |
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HTML Editor/Text Setup:
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PDshopPro has a
built-in HTML/content editor. There are two ways to edit
content using the editor in PDAdmin:
1. While in the Category or Item setup pages, you can click on
"Edit" just above the Description.
2. From the menu in PDAdmin, select Setup\HTML editor. You
will see a list of sections/areas in PDshop that you can modify.
Top (Logo):
This is the top most section of the storefront, located above the
Menu Tabs.
Top banner:
This is the section below the Menu Tabs and above the Search banner.
The background color of this section can be changed under
"Colors/Text". If inserting images,
they should not exceed 700 pixels in width.
Area 1:
This section is located between the search banner and the
actual page columns
Area 2:
This section is located between the page columns and the bottom
banner.
Bottom banner:
This is the section that appears at the very bottom of the page, the
background color of this section can be changes under "Colors/Text".
Affiliate Program Description:
This appears on the affiliate page, above the affiliate "Sign-In".
Affiliate User Agreement:
This appears 1st page of Affiliate Registration. Affiliates
will be presented with this agreement, and will have to accept the
terms of your agreement to continue with the registration.
Place your terms and conditions here.
Affiliate Help:
This section appears in the left column of all Affiliate pages. If
inserting images, they should not exceed 225 pixels in width.
Use this section to give an overview of the affiliate program, or
instructions on how it works, etc.
User Defined:
These sections are the Left/Right columns of each page in your
site. The text or graphics you enter here will appear on the
pages you have checked under "Colors/Text".
Order Thanks (credit card):
If you have "enabled" credit cards, this text or graphics will be displayed
upon completion of the checkout process. Here you can insert
the PDshop Order Number variable ("##ORDERNO##") or the Customer Number
variable ("##CUSTNO##"). When your customer goes to this page,
the variables will be replaced with either their order number or customer
number. Beneath this message will appear a "View Order" button.
Customers can click it to view their order details. If inserting
images, they should not exceed 400 pixels in width.
Order Thanks (Pay by mail):
If you have "enabled" Pay by Mail, this text or graphics will be displayed
upon completion of the checkout process. Here you can insert
the PDshop Order Number variable ("##ORDERNO##") or the Customer Number
variable ("##CUSTNO##"). When your customer goes to this page,
the variables will be replaced with either their order number or customer
number. This field should be used to give instructions for mailing
payment. Beneath this message will appear a "View Order" button.
Customers can click it to view their order details. If inserting
images, they should not exceed 400 pixels in width.
Order Header:
The Order Header appears at the top of the Order Summary (or order view)
page. This is where you would place your logo or company address
and any other relevant information.
Order Footer:
The Order Footer field appears on the Order Summary (or order view)
page. This is where
you would place return policies, thank you's, or any other notes.
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Category Setup:
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Categories
PDshop can be configured to have an unlimited number of categories,
and sub categories. From the main menu in PDAdmin, choose
from "Show All" or "Add Category".
If you click on "Show All" you will see a category "tree", listing all
top level categories alphabetically. Beneath the top level category,
will be any subcategories. You can click on either to edit the
category.
Category Name:
The category name should be short, one or two words. It can be
up to 25 characters in length. You cannot use the following characters:
"\" ":" "/"
Parent Category:
The "Parent" category field is used to designate sub categories.
If you want to create a sub category simply create a new category.
Then, specify a "Parent" category by using the drop-down list.
If you are creating a top-level category, leave the "Parent" category
field blank. Later, if you decide to change a sub category to
a top-level category, select the horizontal line from the drop down
list and "Save". This will remove the Parent category.
Short Description:
The short description appears on the "Categories" page, and on the "Item"
detail page. The "Categories page is accessible from the main
menu in the storefront. It will list all categories, their immediate
sub-category, and your short description. You should keep the
length to a minimum as it may make for a long "Categories" page.
Detailed Description:
The detailed description is edited using the built-in "HTML" editor.
This gives you unlimited formatting controls over text and you can even
insert images. This description appears on the "Category" detail
page (users will be taken to it whenever they click on a category from
within the store).
NOTE: It should be noted that it is not necessary to have items in a
category. You can use the category pages to display any text or
graphics, with our without items. This gives you the ability to
create an unlimited number of pages in your website. (Example:
you might want to create pages such as, "about the company", or "calendar
of events", etc.)
Meta-Tags:
Meta Tags are the Title, Description and Keyword data that is
embedded into each category's web page, it is used by search engines
to determine your listing (Note you must submit your site to search
engines, PDAdmin does not submit sites for listing). You can
enter a Title, Keywords, or description for each category to improve
search engine racking. If you leave these settings blank, the
default store Meta tags you setup under the "Name/Title" will be
used. |
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Item Setup:
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Items
PDshop can be configured to with an unlimited number of items.
From the main menu in PDAdmin under "Items", you can select
"Show All" to view all items. There are also a few shortcuts to
"Sale" and "Featured" items. At any time you can use the search
feature to locate items by number, or name. To create new items,
click on "Add Item".
Item No (Sku):
The item number field is required for each item. You should keep
it short (8 characters if possible), as long item numbers will adversely
affect the layout (the look) of many of the category pages.
Name:
The item name should be kept short as well, although there is no set
limit to it's length.
Active:
You must choose "Yes" in this field to make the item visible in your
storefront. You can use this to turn items on and off as needed.
Example: out of stock items can be made inactive by choosing "No".
Featured:
Featured items are normal items, in regular categories, that you wish
to give extra promotion (perhaps hot sellers, or sale items).
Items that are flagged as "featured" appear on the "features" page which
is accessible from the main menu in the storefront. They are also
randomly displayed on the home/welcome page, as well as on other pages
throughout the store. To enable, simply select "Yes".
Price:
This is the default, regular price per item (each). It appears
throughout the storefront, but can be made invisible by checking the
"Hide Price" checkbox.
Sale Price:
The sale price is only used when you select "Yes" in the "On Sale?"
field. When an item is placed on sale the sale price will appear
below the regular price (which will have a line drawn thru it.)
On Sale:
This field simply enables, disables the sale price. Check "Yes"
to place an item on sale.
Hide Price:
PDshop allows you to hide (conceal) prices. When you check this
checkbox the price (including sale price) is hidden from your web visitors.
Also, the "Buy Now" button is removed. This is useful if you wish
to have items that are catalog only (not for sale). Or, you can
use this if an item is out of stock.
Default Qty:
This field is used to designate the default "add to cart" quantity.
If you leave it blank, it will automatically be set to one (1).
This quantity must be a whole number, decimals are not allowed.
Weight:
This field is used to set the weight for the item. The weight
is used for calculating shipping if the carriers you setup use
weight. The weight should be entered as either lbs or kgs.
When entering pounds (lbs) you would not enter any ounces, for
example 1lb 8oz would be entered as "1.5".
Current Inventory:
Current inventory can be viewed while editing an item. Each time
a customer purchases an item in your online store, inventory is adjusted
accordingly. To make changes to the current inventory, simply
click on the "Edit" button located next to the inventory number.
After you enter the new inventory total, save your changes.
Short Description:
The short description appears on the "Category" detail page. It
should be kept relatively short, as a very long short description will
lead to very long Category pages.
Detailed Description:
The detailed description is edited using the built-in HTML editor, which
provides unlimited formatting options. To edit the description,
click on the "edit" button. You can insert additional images or
graphics into the description, creating a professional brochure like
item page. The detailed description has no length limitations,
however if you are inserting images, they should not exceed 350 pixels
in width.
Hide Heading:
By checking the "Hide Heading" box, you can hide the Name, Price,
and Large Image from your store front.
Count Page Visits:
By checking this box PDshopPro will count each unique visit to the
item's page (like a page counter). This is an internal page
counter and cannot be seen by your web visitors. The number in
the "Page Views" is the current total number of visits, you can
reset this by entering zero. This feature can use up valuable
server resources and should be used sparingly.
Thumbnail (small) Image:
The thumbnail, or small image, appears on the "Category" detail, "Features",
and search pages. The image is automatically resized to 40 pixels
wide, regardless of the size. You can enter the filename of any
image that is located in the "images" directory on your webserver (Example:
picture.jpg). Do not use "/" or "\" characters in the filename,
you cannot change the directory by doing this.
Large Image:
The large image appears on the "Item" detail page. You can enter
the filename of any image that is located in the "images" directory
on your webserver (Example: picture.jpg). Do not use "/" or "\"
characters in the filename, you cannot change the directory by doing
this. We recommend that your image should not be larger than 150
pixels in width as it might crowd the page. (For images larger
than 150 pixels, you should insert them in the detailed description
field with the HTML editor).
Note: It is also used when items are "featured", it appears as a smaller
(resized) version when the item is randomly displayed.
Resize Large Image:
In some cases, your large image might exceed the recommended
width or may be too small to fill the page. If you check the resize
image checkbox, PDshop will automatically resized the large image to
150 pixels.
Digital Download:
Check this box if this item is a downloadable file,
electronic goods. Then, enter the filename of the download
(which you should upload to your downloads folder). When
digital download is enabled, shipping will not be necessary for this
item. If an order only contains downloadable items, your
shoppers will not be required to choose a "Carrier".
Item Options:
Each item in PDshopPro Plus can have an unlimited number of option
"Groups". An option "Group" is one or more options that will
appear under the same selection list or "Drop Down". Example:
If an item comes in different colors as well as different sizes, you
would create two option groups ("Color" and "Size"). When a
shopper views this item, they will be able to customize their
purchase by selecting one option from each group of options.
Each option Group can have an unlimited number of options to select
from. When adding an option, you make an existing in your
storefront an option, or you can create a new (Non-Inventory)
selection item. For example: Colors and Sizes would be
Non-Inventory items since you would not be able buy item in the
storefront)
When using existing Items as Options:
First, create your Option Group Ex. "Colors". Next, click on "Add Item" to
associate an Item with this Option Group. After the item is
added, you can edit how the price and weight is
calculated upon checkout.
Be sure to one item in each Option Group as the "Default", this will
make sure the price displayed on the Item detail page is accurate.
Category:
You can assign each item to as many categories as you wish. To
Add a category, click on "Add Category".
Related Items:
You can associate item with other items for cross-selling, or
for accessories for example. When you add a related item, the
related item is displayed in the left column when a shopper views
the item. |
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PageDown Technology,
LLC.
Copyright © 2003,
All rights reserved. |
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